To Top

SoundEssential logo span 55px 2
  • Don't Get Screwed

    Don't Get Screwed

    Tighten your grip on your FileMaker Server with OverWatchFM, our server monitoring service

Get the Peace of Mind with OverWatchFM
Learn More

FileMaker Backups

Are your backups running successfully? Could you revert to a previous version if you needed to? If you don't know, you're screwed.

Security Checks

Is someone trying to hack into your FileMaker Server? Would you know it if they were? If you don't know, you're screwed.

Disk Space

Has your FileMaker solution or its backups outgrown the server's disk space capacity? If you don't know, you're screwed.

Process Crashes

Are your FileMaker Server processes running as they should? Or is your data at risk? If you don't know, you're screwed.

Don't getscrewed

GetOverWatchFM

FileMaker Server Monitoring Services from Sounds Essential

The questions above are just some of the matters at the heart of the day-to-day functioning of your server. Yet some people forget to ask them or, in many cases, don't even know to ask them. Further, many wouldn't know where to go to find the answers.

Still not convinced? Let's look at it from another angle. Ask yourself, what value do you place on the data contained within your FileMaker solution? If your backups weren't running and you didn't know it, how much time and money would it cost to rebuild? If your server was down for one hour, how much would you stand to lose in sales or productivity? $100? $1,000? $10,000? The answers to these questions will be different for everyone, but everyone should know the answers.

That's where OverWatchFM, our Sounds Essential FileMaker Server Monitoring services come in. We do the hard work so you don't have to.

How Does It Work?

We leverage the robust feature set of the Zabbix monitoring platform to help monitor the health and on-going maintenance of your server. Here's what that looks like:

  • We configure the Client server environment for monitoring. This is a many-step process that includes opening required firewall ports, enabling FileMaker Server logging functions and more.
  • Next, we install the server monitoring agent on the Client server and create triggers that check for a variety of server functions, processes and tasks.
  • Then we create an ecosystem of automated alerts and messages that communicate the results of those checks.
  • Clients on one of our Managed plans have the option for access to a dedicated private Slack channel where these alerts and messages are automatically posted the minute those checks are completed. We also monitor these channels on your behalf, again if you're on one of our Managed plans.
  • Depending on the service level you opt into, we take the proscribed action to assess and discuss the necessary remedy, if any, and communicate with you to resolve any issues that have occurred.

OverWatchFM Slack 

Ready to get started?

Simply choose your service level from the three options below.

Not sure how to gauge your risk or comfort level? This email address is being protected from spambots. You need JavaScript enabled to view it. and we'll walk through it with you.

  • unManaged

    unManaged

    A hands-off approach that alerts clients to server issues but lets them solve the problems on their own time or dime

    IDEAL FOR:
    Those with in-house system administrators or for whom a little system down-time won't adversely affect their business
    $50/month

    WHAT WE DO:

    • Configure the Client Server environment for monitoring, including opening required firewall ports and enabling FileMaker Server logging functions


    • Install the server monitoring agent on the Client Server


    • Create & maintain triggers to send automated alerts & messages via a client owned and maintained Slack channel for a client-designated administrator to access

    WHAT YOU DO:

    • Designate a contact person directly responsible for sending & receiving communications to & from Sounds Essential


    • Inform Sounds Essential if the FileMaker Server environment changes


    • Monitor the Slack channel to which alerts & messages are sent


    • Take own action to remedy any problems or issues OR


    • Submit a ticket via the Sounds Essential Support site to discuss issues & determine next steps.*
    Get unManaged
  • Managed

    Managed

    A middle-of-the-road approach that ensures someone's keeping an eye on your server at all times

    IDEAL FOR:
    Those without in-house administrators or for whom system down-time would have an adverse effect on their business
    $100/month

    WHAT WE DO:

    • Configure the Client Server environment for monitoring, including opening required firewall ports and enabling FileMaker Server logging functions


    • Install the server monitoring agent on the Client Server


    • Receive & monitor alerts and messages for problems or potential issues on behalf of the Client


    • Provide access to a dedicated private Slack channel for a client-designated administrator to monitor, if you like


    • Take action to remedy problems or potential issues as directed by the client*

    WHAT YOU DO:

    • Designate a contact person directly responsible for sending & receiving communications to & from Sounds Essential
    Get Managed
  • Managed PLUS

    Managed PLUS

    A proactive, semi-automated approach to server monitoring & maintenance for total peace of mind

    IDEAL FOR:
    Those for whom even a little bit of down-time would have significant effects on their business & productivity
    $150/month

    WHAT WE DO:

    • Configure the Client Server environment for monitoring, including opening required firewall ports and enabling FileMaker Server logging functions


    • Install the server monitoring agent on the Client Server


    • Receive & monitor alerts and messages for problems or potential issues on behalf of the Client


    • Provide access to a dedicated private Slack channel for a client-designated administrator to monitor, if you like


    • Install a safety-net of 24/7/365 recovery processes to address some of the most common causes of minor, moderate and major server failure


    • Communicate other problems or potential issues to the Client as they present themselves and discuss next steps

    WHAT YOU DO:

    Sit back & relax. We got this!*
    Get Managed PLUS
  • 1

* Any work to remedy a problem at the request of or as approved by the client will be billed out our hourly rate as published here at the time the work is performed and is not included in the monthly fee.

Don't GetScrewed

Get OverWatchFM for all your FileMaker Server monitoring needs. 

INTERESTED?

Get In Touch