Websites

Website Maintenance

If you don't want to or don't have the time to maintain your website to keep it looking fresh and at its best, we can help. Our website maintenance plans give you the opportunity to outsource the day-to-day or tedious tasks associated with maintaining your site. This includes performing backups, updating or posting new content, managing your domain and more.

  What's Included in Our Maintenance Plans?

Our website maintenance packages are designed to meet varying needs, from small sites that never change to larger sites with dynamic content that's constantly updated. Features include:

Content Updates & Management

All websites developed by Sounds Essential are built on a content management system that makes it easy for people to maintain their own content. Training on how to use this system is also included. But if you're too busy or don't want to be responsible for that, we can do it for you.

Regularly Scheduled Site Backups

We all know the importance of backing up data, and your website is no exception. Our website maintenance plans take the hassle of remembering to backup your site off your shoulders. To determine the frequency of backups right for your site, please consider how much content you have and how often that content changes or new content is added.

Structural Management

Websites are comprised of multiple components working in harmony and those components are updated and improved upon all the time. What happens if one of them stops working or becomes unstable? We'll monitor all the building blocks of your site and ensure compliance and functionality by investigating and performing updates as they become available.

Domain & Hosting Account Management

Not sure when your domain registration or hosting account is up for renewal? What happens if your site goes down? Don't know what ICANN is? Let us worry about all that. We'll act as the technical administrator of your domain and hosting accounts while you retain full ownership and access to both. We'll never hold your domain hostage or lock you out of your account.

Website Maintenance Packages

Features
  • $/mo
  • Hours/mo*
  • Max. Turnaround
  • Backups
  • Software Updates
  • Domain Mgmt.
  • Cancellation
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Secure
  • $75/qtr
  • 0
  • N/A
  • Monthly
  • Yes
  • No
  • 30 Days Notice
Sign Up
Standard
  • $50/mo
  • 1
  • 3 Days
  • Monthly
  • Yes
  • No
  • 30 Days Notice
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Professional
  • $200/mo
  • 4
  • 24 Hours
  • Weekly
  • Yes
  • Yes
  • 30 Days Notice
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Monthly rates are fixed, but clients may increase or decrease service packages upon request with one month's advance notice. Work in excess of the hourly allotment of your maintenance package will be charged at the rates listed below. All maintenance packages will be invoiced on the 1st of each month and issued with 15-day terms. Major credit cards and PayPal accepted; however we charge back for merchant fees. All spending will be submitted for approval prior to work being performed. Any purchases made on behalf of the client will be subject to a 20% surcharge for administrative processing.

Standard Rates

$40/hour for content updates and $50/hour for code-related work, billed in half-hour increments during normal business hours (9am-5pm; Monday-Friday). Requests to expedite work or perform work outside of these hours will be subject to our Essential Rates below.

Essential Rates

$55/hour for content updates and $75/hour for code-related work, billed in half-hour increments with a one-hour minimum for requests to expedite work ahead of other projects or timelines or emergency work requested outside of normal business hours as defined above.

 

Client Testimonials

  • Between their exceptional level of service and versatility of skill, Sounds Essential is my first stop for anything from IT to creative... and they're my favorite partner, hands down.

    Leah G. Fallon, Owner
    Eleven Eleven Creative
  • Duncan is very honest and transparent, and the quality of work has been amazing!! He is also very good at explaining to a lay person such as my self what, how, and why of it all, which I learned a lot from. Would hire again in a heart beat.

    Charles Dwan
    Owner, Chef's Trading
  • Sounds Essential has been instrumental in helping modernize the Chamber’s IT infrastructure. They have been highly responsive and committed to finding solutions that work for us. Our office certainly runs more efficiently and effectively because of their help.

    Stephanie Edwards
    Exec. Dir., Cashiers Area Chamber of Commerce
  • Sounds Essential were very responsive, everything works and it saved me time and the headaches of navigating the process myself. I've been back to them since and again received stellar advice and service.

    Lisa Kulujian
    Sapphire, NC
  • Duncan has been an AWESOME example of professionalism and service. Despite the time differences, he has been very quick to respond to the requests and has been very thorough, giving his time through Skype/shared screen, to fully understand the project. Bridging the gap between a customer's requests and the technical specifications is not always an easy task, but he was patient, knowledgeable and very helpful indeed. I would recommend him very highly.

    Nik Bishop
    Bishop MacKenzie Int'l School
  • Sounds Essential has become one of the greatest assets to our business and I am very happy with the continued excellent service they have provided.

    Capt. Tim O'Brien
    Blue Ridge Public Safety

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